RENTILIUM PRIVACY POLICY
EFFECTIVE DATE: 28-11-2024
At Rentilium, we are dedicated to protecting your privacy and ensuring a secure experience. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our AI-powered SaaS ERP platform. Our platform is designed to streamline property management for landlords, property managers, and tenants in the real estate rental industry.
By using Rentilium or engaging with our platform, you consent to the terms outlined in this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services.
By using the Rentilium Application, you agree to the practices described in this Privacy Policy. Please read it carefully and contact us with any questions.
What Information Does Rentilium Collect?
We collect information necessary to deliver and enhance our services. This includes:
Information You Provide Directly
- Account Information: Name, email address, phone number, and password when you register.
- Financial Information: Bank details, payment preferences, and transaction data when processing payments.
- Property Data: Rental agreements, tenant/landlord details, property addresses, maintenance requests, and related data.
- Communication Records: This encompasses documentation of your interactions with us, including but not limited to phone calls, emails, messages, or other forms of correspondence. These may relate to feedback, comments, inquiries, issue reports, customer support requests, or any other communications you share with us.
Information We Collect Automatically
- Usage Data: This pertains to information gathered and processed about your activities on the Platform. It includes, but is not limited to, details of your search queries, intent data, account preferences, timestamps of your access, duration of visits to specific pages, and insights into your interests and preferences inferred from your engagement with the Platform.
- Device Information: Details about the device used to access our Platform, including its make and model, operating system and version, browser type, IP address, and other diagnostic data to ensure compatibility and optimize performance.
- Geolocation Data: Data related to your geographic location, gathered via the location services enabled on your device. This information is utilized to support and enhance location-specific functionalities on our platform, such as tailored property recommendations, location-based searches, or navigation features.
Information from Third Parties
- Third-Party Accounts: If you link external platforms (e.g., Google, Facebook), we receive limited profile data as per their privacy settings.
- Service Providers: Payment processors or identity verification services may share information required to process your transactions.
How Does Rentilium Process Your Information?
- Provide core app functionalities, including account creation, property management, lease processing, maintenance tracking, and financial reporting.
- Improve operational efficiency by analyzing app performance and identifying areas for enhancement.
- Deliver personalized experiences by understanding your preferences and tailoring features accordingly.
- Communicate updates, promotional offers, and policy changes.
- Comply with legal obligations, including fraud prevention and regulatory reporting.
How to Contact Us Regarding Privacy Policy?
- Email: support@rentilium.com
- Postal Address: B-23 Sector 63 Noida, Uttar Pradesh-201301, India
Changes to Privacy Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated to users through app notifications or email. Continued use of the app after such updates constitutes acceptance of the revised policy.