RENTILIUM PRIVACY POLICY

EFFECTIVE DATE: 28-11-2024

At Rentilium, we are dedicated to protecting your privacy and ensuring a secure experience. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our AI-powered SaaS ERP platform. Our platform is designed to streamline property management for landlords, property managers, and tenants in the real estate rental industry.

By using Rentilium or engaging with our platform, you consent to the terms outlined in this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services.

By using the Rentilium Application, you agree to the practices described in this Privacy Policy. Please read it carefully and contact us with any questions.

What Information Does Rentilium Collect?

We collect information necessary to deliver and enhance our services. This includes:

Information You Provide Directly

Information We Collect Automatically

Information from Third Parties

How Does Rentilium Process Your Information?

When and With Whom Is Information Shared?

Rentilium ensures your data is shared responsibly and only in these circumstances:

a) Service Providers

b) Legal Compliance

c) Business Transactions

In the event of a merger, acquisition, or sale of assets, user data may be transferred to the acquiring entity. You will be notified of any such changes.

d) With Your Consent

We share your data with third parties only when you authorize it, such as enabling integrations with external tools.

Cookies

a) What Are Cookies?

Cookies are small text files stored on your device to improve your experience. We also use similar technologies like web beacons and pixel tags.

b) Why We Use Cookies

We utilize various types of cookies to enhance your experience on our platform. Essential cookies are crucial for the app's core functionality, such as enabling secure login and ensuring smooth operation. Performance cookies allow us to track the app's performance, diagnose issues, and make improvements. Analytics cookies gather information about user behaviour, helping us optimize features and tailor the app to your needs. Advertising cookies are used to display personalized advertisements based on your interests, ensuring that the ads you see are relevant to you. Together, these cookies provide a more efficient and customized user experience.

c) Managing Cookies

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect the app's performance.

How Does Rentilium Protect Your Information?

We are committed to safeguarding your personal information and have implemented stringent measures to protect it from unauthorized access, alteration, misuse, or disclosure. These measures include encryption, firewalls, secure servers, and controlled access mechanisms. While we adhere to recognized industry standards and best practices to maintain the security of your data, it is important to note that no system of electronic storage or transmission over the internet can be entirely secure. Therefore, we cannot guarantee the absolute security of your information despite our best efforts.

International Data Transfers

Your information may be stored or processed outside your country of residence, including in India. By using Rentilium, you consent to such transfers.

Information from Minors

Rentilium is designed for individuals aged 18 and above. We do not knowingly collect information from minors. If you believe a child has provided us with personal data, please contact us immediately, and we will take steps to delete such information.

Your Privacy Rights

If you are located in India, our collection, use, disclosure, and processing of your personal data is governed by the Digital Personal Data Protection Act, 2023 (DPDP Act). You are entitled to access, amend, update, or request the deletion of your personal data at any time. We will promptly acknowledge your request and respond within the legally required timeframe. While we will strive to honor your request, please note that certain data may need to be retained to comply with legal obligations or for legitimate business purposes. Such retention will align with applicable regulations to ensure adherence to legal requirements and support our operational processes. For additional guidance on making these requests, please consult the contact details and procedures listed below. To exercise these rights, contact us at support@rentilium.com . We may verify your identity before processing requests.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated to users through app notifications or email. Continued use of the app after such updates constitutes acceptance of the revised policy.

1. Policy Amendments and Customer Notification

2. Confidentiality of Customer Information

3. Disclaimer on Unforeseen External Risks

While we take industry-standard technical and organizational measures to protect your data, we are not liable for damages arising from circumstances beyond our control, including but not limited to:

4. Force Majeure Clause

Rentilium shall not be held responsible for any delay or failure in performance of obligations under this policy if such delay or failure results from:

How to Contact Us Regarding Privacy Policy?